Terms of service

1. Introduction

UOLLB®, UOL®, and UOLLB First Class Law Notes® are registered trademarks and trading names of Top Venture Ltd, a company registered in England & Wales with registered number 13640243. Our registered office is at 128 City Road, London, United Kingdom EC1V 2NX. Any references to “we”, “our”, “us”, “UOLLB”, “UOL”, “UOL Press” or “UOLLB First Class Law Notes” shall be read as references to Top Venture Ltd. You can contact us through our Contact page or using the contact details provided on the Site.

UOLLB is a digital publishing and educational resources company that produces, curates, publishes, licenses and distributes written and digital content, including but not limited to law notes, study materials, model answers, articles, research, guides, commentary, revision resources, educational materials, videos, graphics, software-supported resources and related materials. Products and Services may be provided free of charge, as one-time purchases, through memberships or subscriptions, or through any other pricing structure made available by UOLLB.

These Terms of Service (“Terms”) govern your access to and use of the UOLLB website, platforms, accounts, Products and Services, including any digital products, subscriptions, exclusive content, educational materials and related services made available by us from time to time.

By accessing, purchasing, downloading, subscribing to, registering for, or otherwise using any Product or Service, you agree to be bound by these Terms and any other terms, policies or notices expressly incorporated into them. If you do not agree with these Terms, you must not access or use the Site, Products or Services.

Nothing in these Terms is intended to exclude, restrict or limit any statutory right or remedy which cannot lawfully be excluded, restricted or limited under the laws applicable to you.

UOLLB reserves the right to amend, withdraw, replace, suspend or discontinue any Product or Service, or any part of the Site, at any time, subject to any rights you may have under applicable law.

2. No Permission Without Agreement

Your access to and use of the Site, Products and Services are conditional upon your compliance with these Terms and any additional terms expressly applicable to a particular Product or Service.

By accessing or using the Site, Products or Services, you acknowledge that you have had an opportunity to read these Terms and agree to comply with them. Where applicable law requires an express acceptance of particular contractual terms, your acceptance will be obtained through the applicable purchasing, registration or account process.

If you do not agree to these Terms, you must not use or access the Site, Products or Services and must cease using them immediately.

If you are purchasing or accessing Products or Services on behalf of a business, organisation or other legal entity, you represent that you have authority to bind that entity to these Terms, and references to “you” shall include that entity.

3. Eligibility and Capacity

You must have legal capacity to enter into a binding agreement under the laws applicable to you in order to purchase Products or Services from UOLLB.

Where a Product or Service is made available to a minor or child, the applicable parent, guardian or other person responsible for that individual remains responsible for ensuring that the use of the Site and Products or Services is lawful and appropriate.

Certain Products or Services may have additional eligibility requirements, which will be stated on the relevant product page or at the point of purchase.

You must not use the Site or Products or Services where doing so would violate any applicable law, regulation, court order, contractual obligation, educational institution rule, professional obligation or other legal restriction applicable to you.

4. Nature of UOLLB and No Lawyer-Client Relationship

UOLLB is a digital publishing and educational resources company and is not a law firm.

Nothing contained on the Site, in the Products or Services, in our study materials, social media content, communications, emails, articles, model answers, guides or other materials creates a solicitor-client, barrister-client, lawyer-client, fiduciary, advisory or other professional relationship between you and UOLLB, Top Venture Ltd, or any of their employees, contractors, editors, contributors or representatives.

Our Products and Services are educational and informational resources. They are not a substitute for legal advice, professional advice, academic advice, representation by a qualified lawyer or any other advice specific to your circumstances.

You remain solely responsible for obtaining independent professional advice where appropriate.

5. Learning with UOLLB

UOLLB seeks to supply learning materials for educational, revision and study purposes. You acknowledge that your decision to purchase or use any Product or Service is made on your own initiative and responsibility.

All study materials supplied by UOLLB are intended to assist with learning, revision, research, understanding and academic preparation. They are not intended to be submitted to an educational institution as your own original work.

You must not represent any material obtained from UOLLB as your own work where doing so would amount to academic misconduct, plagiarism, cheating, misrepresentation or a breach of the rules of your school, university or other educational institution.

You are responsible for examining the rules, regulations, academic integrity requirements and policies applicable to you before purchasing or using any Product or Service.

UOLLB does not guarantee that any Product or Service will be accepted by your educational institution, will satisfy the requirements of your course, will correspond with every aspect of your syllabus, or will result in any particular grade, examination result, qualification or academic outcome.

Any grades, marks, rankings, assessments or opinions displayed in connection with Products or Services are provided for illustrative or informational purposes only and do not constitute a guarantee that you will receive the same or a similar result.

UOLLB is not responsible for any decision made by you or any third party based upon the use of our educational materials, including any decision relating to academic submissions, examination preparation, course selection, professional qualification or educational progression.

6. Educational and Legal Information Disclaimer

The information contained on the Site, within Products or Services, on social media platforms, in emails, advertisements, articles, guides, notes, model answers or other materials may be based on information available to us at the time of publication.

Laws, regulations, cases, academic requirements, examination requirements and other information may change. Information which was accurate when published may subsequently become outdated, incomplete or inaccurate.

You should therefore verify important legal, academic, regulatory or professional information against current primary sources or obtain appropriate professional advice before relying upon it.

UOLLB does not warrant that every statement contained within its educational materials is complete, current or suitable for every jurisdiction or circumstance.

Nothing in this section excludes any statutory rights you may have concerning the conformity, description or quality of digital content supplied to you.

7. Your Licence to Access the Site

Subject to your compliance with these Terms, UOLLB grants you a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Site for lawful personal purposes.

This licence does not transfer ownership of any UOLLB Content to you.

The Site, its design, structure, text, graphics, logos, trademarks, software, databases, photographs, videos, educational materials, downloads, documents, compilation of materials and other content are owned by or licensed to UOLLB and are protected by applicable copyright, trademark, database, design, trade secret and other intellectual property laws.

Except as expressly permitted by these Terms or applicable law, you must not copy, reproduce, publish, distribute, transmit, communicate to the public, sell, resell, sublicense, rent, lease, modify, adapt, create derivative works from, commercially exploit or otherwise use UOLLB Content without our prior written permission.

Your licence to access the Site does not give you any ownership interest in the Site, UOLLB Content, Products, Services, trademarks or other intellectual property.

8. Digital Products and Personal Licence

Unless otherwise expressly stated on the relevant Product page, purchases of UOLLB digital products are made for personal, non-commercial use by the individual purchaser only.

You must not share, transfer, sell, sublicense, publish, upload, distribute, reproduce or otherwise make the Product available to another person.

You must not upload UOLLB Products to file-sharing websites, cloud storage systems accessible by third parties, social media platforms, messaging groups, forums, websites, repositories, academic databases or other locations where persons other than the authorised purchaser may access them.

You must not use UOLLB Products for commercial resale, commercial teaching, commercial redistribution, competing services, training another commercial product, or any other commercial purpose without our prior written permission.

You may make reasonable backup copies for your own personal use where permitted by applicable law, provided that such copies remain under your control and are not supplied to another person.

9. Download Limits and Access Controls

Where applicable, UOLLB may impose reasonable download, device, account or access limits on digital Products and Services.

These restrictions are designed to protect our intellectual property, prevent fraud and unauthorised distribution, and ensure that Products and Services remain available to legitimate customers.

A download link may remain available for a period specified on the relevant Product page or in your order confirmation. If no period is stated, UOLLB may operate reasonable technical access periods appropriate to the Product.

Where a download limit is imposed, it may be necessary for security purposes to limit repeated downloads, unusual download activity, simultaneous access from multiple locations or other activity indicating possible unauthorised sharing or misuse.

If you experience a genuine technical problem accessing a Product, you should contact us. We may restore access, provide a replacement download or otherwise assist where reasonably appropriate.

Nothing in this section prevents you from exercising any statutory rights applicable to you.

10. Exclusive Content and Membership Access

Certain content may be designated as exclusive, members-only, subscription-only or otherwise restricted.

Subject to your compliance with these Terms, you receive a limited, non-exclusive, non-transferable and non-sublicensable licence to access such content for your personal, non-commercial use during the applicable access period.

Unless otherwise stated on the relevant Product page, membership or exclusive-content access may be provided for a specified period, including a period of three years, or for another period stated at the time of purchase.

Where access is expressly linked to a particular educational period, course, qualification or graduation date, the applicable access period will be stated on the relevant Product page or purchase confirmation.

UOLLB may make content publicly available, move content between public and exclusive areas, update content, replace content or discontinue particular content, subject always to applicable consumer rights and any specific contractual rights expressly provided to you.

11. Accounts and Account Security

Certain Products or Services may require you to create an account.

You agree to provide information that is accurate, complete and reasonably up to date. You must not create an account using false information, impersonate another person, or create an account for fraudulent or unlawful purposes.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account, except to the extent that applicable law provides otherwise.

You must not share your password, login credentials or account access with another person.

You must notify UOLLB promptly if you reasonably suspect that your account has been compromised, accessed without authorisation or used fraudulently.

UOLLB may suspend access to an account where we reasonably believe that the account has been compromised, used fraudulently, used in breach of these Terms, or presents a security risk.

12. Prohibited Account Sharing

Accounts and paid access are personal to the purchaser unless otherwise expressly stated.

You must not permit another person to use your account or credentials, and you must not use another person's account.

Where our security systems identify unusual or potentially unauthorised account activity, we may temporarily restrict access while we investigate the activity.

Where an investigation establishes that an account has been intentionally shared or transferred in breach of these Terms, UOLLB may suspend or terminate the account and take other lawful steps to protect its Products, Services and intellectual property.

Any action taken under this section will remain subject to applicable consumer and other mandatory legal rights.

13. Pricing and Payment

We use third-party payment providers, which may include Shopify Payments or other payment processors, to process payments.

Payment for Products and Services is normally required at the point of purchase unless another payment arrangement is expressly offered.

You agree to provide accurate billing and payment information and to pay the price displayed at the time of purchase, together with any applicable taxes, duties or charges which we are legally required to collect.

Prices may be displayed in different currencies. Where currency conversion is required, your payment provider or financial institution may apply its own exchange rate or conversion charge.

UOLLB reserves the right to change prices for future purchases. A price change will not alter the price of a Product or Service that you have already purchased, except where a recurring subscription or other contractual arrangement expressly provides for a future price change and applicable law permits that change.

14. Taxes and Duties

Prices may include or exclude applicable taxes depending upon the jurisdiction, product, customer status and legal requirements applicable to the transaction.

Where UOLLB is required by law to collect VAT, sales tax, digital services tax or another applicable tax, the relevant amount may be added to the purchase price or otherwise collected at checkout.

You are responsible for any taxes, duties or charges which are legally payable by you but which UOLLB is not required to collect.

15. Subscriptions and Recurring Payments

Where a Product or Service is sold as a subscription, the applicable subscription price, billing frequency, renewal terms and cancellation arrangements will be disclosed before you complete the purchase.

Unless otherwise stated, subscriptions may automatically renew for successive periods until cancelled.

You authorise UOLLB or its payment provider to charge the applicable recurring subscription fee using the payment method you provide, subject to applicable law.

You may cancel a subscription using the cancellation method made available by UOLLB. Cancellation will normally prevent future renewal but will not necessarily provide a refund for a period that has already commenced, except where required by law or expressly provided by UOLLB.

Where we increase a recurring subscription price, we will provide any notice required by applicable law and will give you any cancellation rights required by law.

We will not rely upon silence or inaction as consent where applicable law requires express consent for a recurring charge.

16. Digital Content, Delivery and Access

Digital Products are normally supplied electronically after payment.

Depending upon the Product, access may be provided by download, account access, email, streaming, online viewing or another electronic delivery method described at the time of purchase.

You are responsible for providing accurate contact information and maintaining access to the email address associated with your purchase or account.

You are also responsible for ensuring that your device, internet connection and software meet the technical requirements stated on the relevant Product page.

Where a Product is supplied immediately after purchase, we will use reasonable technical measures to make the Product available without undue delay.

If you do not receive your Product or cannot access it due to a technical problem, you should contact us so that we can investigate and, where appropriate, provide access, a replacement file or another appropriate remedy.

17. Digital Content Quality and Statutory Rights

Nothing in these Terms removes or restricts statutory rights which apply to consumers concerning digital content.

Where applicable, digital content supplied by UOLLB must meet the mandatory standards imposed by applicable law, including requirements relating to conformity with its description, satisfactory quality and fitness for a particular purpose where applicable.

If a Product does not conform to applicable statutory requirements, you may have rights to require the problem to be remedied, receive an appropriate price reduction, terminate the contract or obtain another remedy depending upon the applicable law and circumstances.

UOLLB may first seek to investigate and remedy a genuine technical or conformity issue where the law permits us to do so.

Nothing in these Terms requires you to waive any mandatory statutory remedy.

18. Refunds and Cancellation

UOLLB's refund policy is subject to the applicable Product terms, our Refund Policy and mandatory consumer protection laws.

Where you are a consumer, you may have statutory cancellation, refund or other remedies depending upon the type of Product or Service purchased, the jurisdiction in which you are located and whether the Product is digital content, a continuing service or another type of supply.

For digital content supplied electronically, the statutory cooling-off rules may differ from those applying to physical goods or ordinary services.

Where applicable law permits a consumer to lose a statutory cancellation right because digital content is supplied before the end of a cancellation period, UOLLB will obtain the express consent and acknowledgement required by law before commencing supply.

Nothing in these Terms is intended to state that a consumer automatically loses statutory cancellation rights merely because a purchase has been made or a download link has been generated.

Where a statutory cancellation right applies and has not lawfully been waived or otherwise lost, you may exercise that right in accordance with applicable law.

19. Refunds for Defective or Non-Conforming Digital Content

UOLLB may provide technical assistance, a replacement file, corrected version, renewed access or another appropriate remedy where a Product is defective or does not conform to the applicable contractual requirements.

Where applicable law gives you a right to a price reduction, refund or termination, we will comply with that right.

Nothing in our refund policy or these Terms prevents a consumer from exercising a mandatory statutory right.

However, a change of mind, failure to review a Product description before purchase, failure to check compatibility where the relevant requirements were clearly disclosed, failure to use a Product, or failure to complete educational materials within a specified period does not necessarily create a contractual right to a refund where no such right exists under applicable law.

20. Compatibility

The file format, software requirements, access requirements and other relevant technical information will be stated on the relevant Product page where reasonably applicable.

Unless otherwise stated, our downloadable documents may be supplied in PDF or another format specified at the point of purchase.

You are responsible for ensuring that your device is capable of opening the relevant file format.

Where a Product is materially incompatible with the technical requirements expressly stated by UOLLB, you should contact us so that we can investigate the issue.

21. Intellectual Property and Copyright

UOLLB retains all rights, title and interest in its original Products, Services and UOLLB Content except to the extent that particular material is owned by or licensed from another party.

Our intellectual property includes, without limitation, copyright, trademarks, designs, databases, compilations, layouts, graphics, photographs, video, audio, text, educational materials, model answers, research, databases, website architecture, branding, trade secrets and other proprietary rights.

You must not reproduce, redistribute, sell, publish, upload, transmit, share or otherwise exploit UOLLB Products or Content except as expressly permitted by these Terms or applicable law.

The purchase of a Product gives you a limited right to use the Product. It does not transfer ownership of the copyright or other intellectual property in the Product to you.

22. Copyright Protection and Anti-Piracy Measures

UOLLB takes unauthorised copying and distribution of its Products and Services seriously.

Our Products may contain visible or invisible identifiers, account information, order information, watermarks or other reasonable technical measures designed to identify unauthorised distribution.

Where legally permitted, we may investigate suspected infringement and preserve relevant evidence.

Where a Product is distributed without authorisation, UOLLB may take lawful enforcement action, which may include sending notices, requesting removal of infringing material, suspending accounts, seeking damages, seeking injunctive relief and commencing legal proceedings.

Nothing in this section authorises UOLLB to impose penalties that are not permitted by law. Any damages or other remedies sought will be limited to those available under applicable law.

23. Unauthorised Distribution

You must not send UOLLB Products to friends, classmates, colleagues, educational groups, online communities or other persons who have not independently obtained a lawful licence to use the Product.

You must not upload Products to websites, social media, cloud storage, file-sharing platforms, forums, repositories, messaging services or other locations accessible by unauthorised persons.

You must not resell or commercially redistribute UOLLB Products.

You must not remove copyright notices, watermarks, identification information or other proprietary notices from UOLLB Products.

Any unauthorised distribution may constitute a breach of these Terms and may also constitute infringement of intellectual property rights.

24. Permitted Personal Use

Subject to these Terms, you may access and use purchased materials for your own personal, educational and non-commercial purposes.

You may view the materials on your own compatible devices and may make reasonable personal-use copies where permitted by applicable law.

You may not use the Products as part of a commercial course, paid tutoring service, commercial database, competing study-material business or other commercial service without our written permission.

25. Third-Party and Licensed Materials

Certain materials may be supplied by third-party contributors, authors, academics, editors, researchers, licensors or other rights holders.

Where UOLLB relies upon a third party's representation that it has the necessary rights to supply material, we will take reasonable steps to address credible intellectual-property complaints.

If you believe that material available through UOLLB infringes your intellectual-property rights, you should contact us promptly with sufficient information to identify the material and explain the basis of the alleged infringement.

Where appropriate, we may investigate, restrict access to or remove the relevant material while the matter is investigated.

26. Trademarks

The names, logos and seals of UOL, UOLLB and UOLLB First Class Law Notes are trademarks owned by or licensed to us and are protected by applicable law.

You must not use our trademarks or branding without our prior written consent.

You must not use our trademarks in a manner which falsely suggests sponsorship, affiliation, endorsement, partnership or authorisation.

Other trademarks appearing on the Site belong to their respective owners. Nothing on the Site grants you a licence to use any third-party trademark.

27. User Content

Certain features of the Site may permit you to submit comments, reviews, questions, messages or other content.

You remain responsible for content you submit.

You represent that you have the necessary rights and permissions to submit the content and that your content does not infringe another person's rights, breach confidentiality, violate applicable law or otherwise breach these Terms.

You must not submit confidential personal information belonging to another person unless you have a lawful basis and appropriate authority to do so.

You must not submit content which is unlawful, defamatory, threatening, harassing, discriminatory, fraudulent, misleading, invasive of privacy, infringing, obscene, malicious or otherwise prohibited by applicable law.

28. Licence to User Content

Where you voluntarily submit content to a feature of the Site which is intended to permit publication or sharing, you grant UOLLB a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, store, modify and distribute that content for the purposes of operating, maintaining, improving and promoting the relevant Site feature and UOLLB services.

Where a particular feature expressly permits public publication, you acknowledge that the content may become publicly accessible.

We will handle personal information in accordance with our Privacy Policy and applicable data protection law.

Where applicable law gives you rights concerning your personal information or user-generated content, those rights remain unaffected.

29. Reviews, Testimonials and Feedback

If you voluntarily submit a review, testimonial or feedback, you agree that UOLLB may use it for legitimate business and promotional purposes, subject to applicable law.

Where required by law, we will obtain appropriate permission before using personal information in connection with a testimonial.

You must not submit false, misleading, fabricated or materially deceptive reviews or testimonials.

We reserve the right to remove reviews or feedback that breach these Terms or applicable law.

30. Prohibited Content and Conduct

You must not use the Site or Products or Services to engage in unlawful activity or activity that materially interferes with the rights, security or legitimate interests of UOLLB or other users.

You must not use the Site to harass, threaten, impersonate, defraud or unlawfully discriminate against another person.

You must not attempt to obtain unauthorised access to accounts, systems, databases or restricted areas.

You must not introduce viruses, malware, ransomware, Trojan horses, malicious scripts or other harmful code.

You must not use the Site to distribute unsolicited commercial communications or spam.

You must not use automated systems to scrape, crawl, copy, harvest or systematically reproduce UOLLB Content except where expressly permitted by us or required by applicable law.

You must not reverse engineer, decompile or attempt to derive the source code of any software forming part of the Site except to the extent that applicable law expressly permits such activity.

31. Academic Integrity

You must use UOLLB Products and Services consistently with the academic integrity policies applicable to you.

UOLLB does not authorise or encourage plagiarism, cheating, academic dishonesty, impersonation, contract cheating or the submission of purchased materials as original student work.

Where we reasonably believe that a customer is using our Products or Services for prohibited academic misconduct or another unlawful purpose, we may restrict access or decline to provide further assistance, subject to applicable law.

32. Site Security and Technical Restrictions

You must not interfere with the operation or security of the Site or attempt to circumvent technical restrictions imposed by UOLLB.

You must not use robots, spiders, scraping tools, automated downloading systems or similar technology to systematically access or reproduce UOLLB Content without permission.

You must not attempt to bypass access controls, download limits, account restrictions, payment controls or other technical safeguards.

You must not use any method designed to overload, disrupt or impair the Site or its infrastructure.

33. Availability

UOLLB seeks to maintain the availability of the Site and Products and Services but does not guarantee uninterrupted or continuous availability.

The Site may occasionally be unavailable because of maintenance, upgrades, security measures, technical failures, hosting problems, telecommunications failures or circumstances outside our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the Site, subject to any contractual or statutory rights applicable to you.

Where a paid digital service is required by contract to remain available for a specified period, we will comply with the applicable contractual and statutory requirements concerning that service.

34. Updates and Modifications to Products

We may update, revise, correct or improve Products and Services from time to time.

Updates may be made to correct errors, improve presentation, reflect changes in law, improve security, add educational material or otherwise maintain the Product.

Where applicable law requires that consumers receive particular information or rights in relation to material modifications to continuing digital services, we will comply with those requirements.

Nothing in this section permits us to make a contractual change which would unlawfully remove a consumer's statutory rights.

35. Third-Party Services and Payment Providers

The Site may use third-party services, including payment processors, hosting providers, email providers, analytics providers, authentication services, content delivery services and other technology providers.

Your use of a third-party service may also be subject to that third party's own terms and privacy policy.

UOLLB is not responsible for the independent acts, omissions, policies or technical failures of third parties except to the extent that applicable law provides otherwise.

Payment information may be processed by third-party payment providers rather than being directly stored by UOLLB.

36. Links to Other Websites

The Site may contain links to third-party websites, social media platforms, educational institutions, service providers or other external websites.

These websites are operated independently from UOLLB and may have their own terms, policies and privacy practices.

UOLLB does not control third-party websites and is not responsible for their content, availability, security, accuracy, products or services.

A link to a third-party website does not necessarily constitute an endorsement, recommendation, sponsorship or affiliation.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

37. Advertisements and Third-Party Listings

The Site may contain advertisements, sponsored material, directory listings, affiliate links or references to third-party products or services.

Unless expressly stated otherwise, the appearance of a third-party business, institution, programme, product or service on the Site does not constitute a guarantee, endorsement or representation by UOLLB regarding that third party.

Information concerning third parties may change and may originate from third-party sources.

UOLLB does not assume responsibility for the products, services, representations or conduct of third parties merely because they are referenced, listed or linked through the Site.

Where applicable law requires advertising, sponsorship or commercial relationships to be disclosed, UOLLB will provide disclosures as required.

38. Privacy and Personal Information

Your use of the Site and Products and Services may involve the collection and processing of personal information.

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms where expressly incorporated.

We will process personal information in accordance with applicable data protection and privacy laws.

You should review the Privacy Policy before using the Site or providing personal information.

39. Data Protection and Account Information

You agree to provide information that is reasonably accurate where information is required for us to provide Products or Services, process payments, manage accounts, provide customer support or comply with legal obligations.

You must not provide another person's personal information without an appropriate lawful basis or authority.

UOLLB may process account, purchase, payment, technical, security and usage information for the purposes described in our Privacy Policy, including providing Products and Services, preventing fraud, protecting intellectual property, maintaining security, processing payments and complying with legal obligations.

40. Confidentiality and Security

You acknowledge that certain non-public UOLLB Content may constitute confidential or commercially sensitive information.

You must not disclose non-public UOLLB information to third parties except where expressly permitted.

UOLLB will take reasonable technical and organisational measures appropriate to the circumstances to protect information and systems.

However, no internet transmission, digital storage system or electronic communication can be guaranteed to be completely secure.

41. Fraud Prevention and Payment Disputes

UOLLB may take reasonable measures to detect and prevent fraud, payment abuse, unauthorised transactions, account takeover, chargeback abuse and intellectual-property infringement.

Where a payment is disputed, you should contact us first where reasonably possible so that we can investigate the issue.

Nothing in these Terms prevents you from exercising any lawful rights you have against your payment provider.

However, knowingly submitting a false payment dispute, chargeback or fraud claim in order to obtain Products or Services without paying for them may constitute a breach of these Terms and may result in suspension of access and lawful recovery action.

42. Chargebacks

If you believe that a payment was made without authorisation, or that a Product was not supplied or materially failed to conform to the applicable contract, you should contact us promptly.

Where a chargeback or payment dispute is submitted, UOLLB may provide the payment processor or relevant financial institution with transaction records and other information necessary to respond to the dispute, subject to applicable law.

Nothing in this section removes any statutory consumer protection or lawful right to dispute an unauthorised transaction.

43. Disclaimers and Your Own Risk

To the maximum extent permitted by applicable law, the Site and its general informational content are provided on an “as is” and “as available” basis.

UOLLB does not guarantee that the Site will always be uninterrupted, error-free, completely accurate, current, secure or free from technical defects.

UOLLB does not warrant that the Site or any particular Product or Service will meet your subjective expectations or achieve a particular academic, professional, financial or other result.

You remain responsible for determining whether a Product or Service is suitable for your intended use before purchasing it, subject to any statutory rights that apply to you.

Nothing in this section excludes or limits statutory rights or guarantees that cannot lawfully be excluded or limited.

44. Limitation of Liability

To the maximum extent permitted by applicable law, UOLLB shall not be liable for indirect, incidental, special, consequential or purely economic losses, or for loss of profits, revenue, goodwill, business opportunity, anticipated savings or data, arising from your use of the Site, Products or Services.

UOLLB shall not be liable for losses caused by circumstances outside our reasonable control, including failures of telecommunications networks, internet service providers, payment providers, hosting providers or other third parties, except where applicable law provides otherwise.

Where UOLLB is legally liable to a consumer for a particular loss, liability will be limited to the extent permitted by applicable law.

For paid Products or Services, and subject to mandatory consumer rights, UOLLB's aggregate contractual liability arising directly from the relevant purchase will not exceed the amount you paid to UOLLB for the particular Product or Service giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.

Nothing in these Terms excludes or restricts statutory rights relating to digital content, services or consumer contracts where doing so would be unlawful.

45. Allocation of Risk

The limitations and exclusions in these Terms are intended to allocate reasonably the risks associated with providing digital educational Products and Services.

Nothing in this section is intended to deprive a consumer of mandatory legal protections.

Where a particular limitation is not permitted in the jurisdiction applicable to you, that limitation shall apply only to the maximum extent permitted by law.

46. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless UOLLB, Top Venture Ltd and their officers, employees, contractors, agents and representatives against reasonable losses, liabilities, costs and expenses arising from your unlawful use of the Site, your material breach of these Terms, your infringement of third-party intellectual property rights, or content you submit which unlawfully infringes another person's rights.

This indemnity does not apply to the extent that a claim arises from UOLLB's own unlawful conduct, negligence or breach of a mandatory legal obligation.

UOLLB reserves the right to assume control of the defence of any matter for which indemnification may be available. You must not settle any matter in a manner that admits liability on behalf of UOLLB or imposes obligations on UOLLB without our prior written consent.

47. Force Majeure

UOLLB will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, war, terrorism, civil unrest, government action, labour disputes, widespread internet failures, telecommunications failures, cyber incidents affecting critical infrastructure, payment-provider failures, hosting failures, power outages or other events which could not reasonably have been prevented or overcome.

This section does not affect any mandatory consumer right to a refund or other remedy where applicable law provides such a right.

48. Termination and Suspension

UOLLB may suspend or terminate your access to the Site, account, Products or Services where we reasonably believe that you have materially breached these Terms, engaged in fraud, infringed our intellectual property, compromised the security of the Site, misused an account, failed to make payment or used the Site unlawfully.

Where immediate action is reasonably necessary to protect the Site, other users, our intellectual property or our legal interests, suspension may occur without prior notice.

Where applicable law requires notice, an opportunity to remedy a breach, a refund or another procedure before termination, we will comply with those requirements.

Termination will not affect rights or obligations which by their nature are intended to survive termination, including intellectual-property rights, payment obligations, confidentiality, liability provisions, indemnification provisions and dispute provisions.

49. Effect of Termination

Upon termination of your account or access rights, you must cease using any UOLLB Content for which your licence has ended.

Where a purchase has created a continuing contractual or statutory right which survives termination, termination will not unlawfully remove that right.

Termination does not automatically entitle you to a refund where no refund is required by applicable law or expressly provided by the relevant Product terms.

50. Changes to These Terms

UOLLB may update these Terms from time to time to reflect changes to our Products, Services, business practices, technology, security requirements, legal obligations or regulatory requirements.

The updated Terms will normally be posted on the Site with an updated effective date.

Where a change materially affects an existing consumer contract and applicable law requires notice or consent, we will provide the notice or obtain the consent required by law.

Changes will not operate retroactively to remove rights that had already accrued or to impose obligations retrospectively where applicable law prohibits this.

Your continued use of the Site following an effective change may constitute acceptance of the revised Terms where applicable law permits acceptance to be inferred in this manner. Where express acceptance is required, we will seek it.

51. Changes to Prices and Services

We reserve the right to change, replace, suspend or discontinue Products and Services.

Changes to future Products and Services will not alter the contractual terms of completed purchases except where expressly permitted by the applicable contract and law.

For subscriptions or continuing digital services, any material changes will be handled in accordance with applicable contractual and consumer protection requirements.

52. Consumer Rights

Nothing in these Terms is intended to exclude, restrict or replace mandatory consumer rights applicable to you.

Depending upon your jurisdiction and the Product or Service purchased, you may have statutory rights concerning digital content, conformity, cancellation, refunds, repairs, replacement, price reduction, termination, unfair contract terms, privacy and other consumer protections.

Where applicable law provides a greater protection than these Terms, the applicable law will prevail to the extent of the inconsistency.

53. European Union Consumer Rights

If you are a consumer located in the European Union, additional mandatory rights may apply to the purchase of digital content or digital services.

These may include rights concerning conformity, supply, modifications, remedies, termination and refunds.

The precise rights applicable to you may depend upon the Member State in which you are located, the nature of the Product or Service, the duration of the contract and the circumstances of the purchase.

Nothing in these Terms is intended to deprive an EU consumer of mandatory rights under applicable EU or Member State law.

54. United States Consumers

If you are located in the United States, additional federal and state consumer protection laws may apply to your purchase or use of the Site.

Consumer rights differ between states and may include rights relating to refunds, subscriptions, automatic renewals, privacy, advertising, unfair or deceptive practices, accessibility and digital products.

Nothing in these Terms is intended to waive or restrict a right that cannot lawfully be waived under the law applicable to you.

Where a state or federal law provides mandatory rights or remedies, those rights and remedies remain available.

55. Accessibility

UOLLB seeks to make its Site and Products reasonably accessible to users and will consider reasonable accessibility requests where appropriate.

Digital Products may be supplied in particular formats, including PDF, and some historical or third-party materials may not be fully accessible in every environment.

If you experience an accessibility barrier affecting your ability to access a Product or Service, you should contact us so that we can consider reasonable assistance or an appropriate alternative where required by applicable law.

56. Children and Minors

The Site and Products are primarily intended for students, learners and other users who have legal capacity to enter into the relevant transaction.

We do not knowingly seek to collect children's personal information in violation of applicable privacy laws.

Where applicable law requires parental or guardian consent for a transaction or processing of personal information, that requirement remains applicable.

Parents or guardians who believe that a child has provided personal information to UOLLB in circumstances where such collection was not permitted should contact us.

57. Compliance with Applicable Laws

You agree to use the Site, Products and Services in compliance with all laws and regulations applicable to you.

This includes laws relating to intellectual property, academic integrity, fraud, privacy, data protection, export controls, sanctions, consumer protection and online conduct where applicable.

UOLLB reserves the right to restrict access where necessary to comply with applicable law or a lawful request from a competent authority.

58. No Unlawful or Organised Misuse

You must not use UOLLB Products, Services or infrastructure to facilitate unlawful activity, fraud, infringement, harassment, abuse or other prohibited conduct.

You must not use the Site for coordinated activity intended to disrupt the Site, circumvent access restrictions, distribute stolen or unauthorised materials, or interfere with the rights of other customers.

59. No Organised Partisan Political Use

You must not use the Site to conduct organised partisan political campaigning or other activities which materially interfere with the operation of the Site or violate applicable law.

This restriction does not prevent lawful individual discussion, educational activity, academic research or lawful expression protected by applicable law.

60. Artificial Intelligence and Automated Tools

UOLLB may use artificial intelligence, machine-learning systems, automated tools or other technologies in connection with the creation, editing, organisation, search, delivery, security or support of certain Products and Services.

Where applicable, AI-assisted material remains subject to the same intellectual-property, educational and accuracy limitations described in these Terms.

You must not use UOLLB Products to train, fine-tune, develop or improve a competing artificial-intelligence model, database or automated content service without our prior written permission, except to the extent that applicable law expressly permits such activity.

You remain responsible for independently verifying information before relying upon it, particularly where the information concerns law, regulation, academic requirements or other matters where accuracy is important.

61. Automated Decision-Making and Security Systems

UOLLB may use automated systems for purposes such as fraud prevention, account security, payment-risk assessment, access control, content protection and detection of unauthorised activity.

Where applicable law grants you rights concerning solely automated decision-making or profiling, those rights will be handled in accordance with our Privacy Policy and applicable law.

Security measures may temporarily restrict access where activity appears unusual or potentially fraudulent. You may contact us if you believe a restriction has been applied incorrectly.

62. Communications

By purchasing a Product, creating an account or contacting UOLLB, you may receive transactional communications necessary to provide the Product or Service, including order confirmations, receipts, access information, security notices and customer-service messages.

Where permitted by law, we may also send marketing communications where you have provided the required consent or where another lawful basis permits such communication.

You may opt out of marketing communications in accordance with our Privacy Policy and applicable law.

Opting out of marketing communications will not prevent us from sending essential transactional, security or service-related communications.

63. Notices

Where UOLLB is required to provide contractual or legal notices, we may provide them by email, through your account, through the Site or by another lawful method.

You are responsible for maintaining an accurate email address and for checking communications relating to your purchases and account.

A notice will be treated as delivered when sent to the contact details you provided, subject to applicable law.

64. Complaints

If you have a complaint regarding a Product, Service, account or transaction, you should contact UOLLB first and provide sufficient information for us to investigate the matter.

Where possible, we will seek to resolve genuine complaints fairly and efficiently.

Nothing in this section prevents you from exercising a statutory right to complain to a regulator, consumer protection authority, data protection authority, payment provider or other competent body.

65. Dispute Resolution

Before commencing legal proceedings, we encourage you to contact us so that we can attempt to resolve the dispute.

Where applicable law provides a mandatory alternative dispute resolution mechanism, online dispute resolution mechanism or consumer complaint procedure, those rights will remain available.

Nothing in these Terms requires a consumer to waive mandatory rights of access to courts or other competent authorities.

66. Governing Law

These Terms are governed by the laws of England and Wales, except to the extent that mandatory consumer protection laws in the country or state in which you are ordinarily resident provide otherwise.

If you are a consumer, choosing the law of England and Wales does not deprive you of protections which cannot lawfully be excluded under the mandatory laws applicable to you.

Where permitted by applicable law, the courts of England and Wales shall have jurisdiction over disputes arising from these Terms.

Where mandatory consumer law gives you the right to bring proceedings in another jurisdiction, nothing in these Terms is intended to remove that right.

67. Jurisdiction and Venue

Subject to applicable consumer protection laws, the courts of England and Wales shall have jurisdiction over disputes between you and UOLLB arising from or relating to these Terms, the Site, Products or Services.

If you are a consumer residing in another jurisdiction and applicable law grants you a right to bring proceedings in the courts of your country or state of residence, this right remains unaffected.

68. Limitation Periods

Nothing in these Terms is intended to shorten a statutory limitation period where applicable law prohibits such a contractual limitation.

To the maximum extent permitted by applicable law, any contractual claim arising from the Site, Products or Services should be brought within the applicable statutory limitation period.

Where applicable law permits a shorter contractual limitation period and that period has been expressly agreed, it will apply only to the extent legally enforceable.

69. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable, where legally permitted.

If such interpretation or modification is not possible, the affected provision shall be severed to the extent necessary, without affecting the validity of the remaining provisions.

70. No Waiver

Our failure to enforce any provision of these Terms immediately does not constitute a waiver of our right to enforce that provision later.

Any waiver must be given expressly and in writing by an authorised representative of UOLLB.

A waiver relating to one breach does not constitute a waiver relating to any subsequent breach.

71. Assignment

UOLLB may assign, transfer, subcontract or otherwise deal with its rights and obligations under these Terms as part of a business restructuring, merger, acquisition, sale of assets, corporate reorganisation or transfer of the relevant business, subject to applicable law.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law permits you to do so.

72. Entire Agreement

These Terms, together with any applicable Product description, order confirmation, Refund Policy, Privacy Policy, Cookie Policy and other policies expressly incorporated into them, constitute the agreement between you and UOLLB concerning the relevant Site, Product or Service.

If there is a conflict between these Terms and mandatory law, mandatory law will prevail.

If there is a conflict between these Terms and a specific Product term expressly provided at the time of purchase, the specific Product term will apply to the extent of the conflict, unless the conflicting term would be unlawful.

73. Third-Party Rights

Except where expressly stated otherwise, a person who is not a party to these Terms shall not have the right to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999.

This does not affect any right or remedy available to a person under applicable law independently of these Terms.

74. No Partnership or Agency

Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise, fiduciary relationship or agency relationship between you and UOLLB.

You have no authority to bind UOLLB or represent that you have authority to do so.

75. Survival

Any provision which by its nature is intended to continue after termination shall survive termination of these Terms.

This includes provisions concerning intellectual property, confidentiality, payment obligations, liability, indemnification, dispute resolution, governing law and any other provision which is intended to survive termination.

76. Business Transfers

If UOLLB or the relevant business is sold, merged, reorganised, acquired or transferred, information, contracts, customer accounts, intellectual property and other business assets may be transferred as part of that transaction, subject to applicable law and our Privacy Policy.

The purchaser or successor may assume the rights and obligations associated with the relevant Products and Services.

77. Changes to Ownership or Branding

UOLLB may change its branding, trading names, website domains, Product names or corporate structure from time to time.

Such changes will not automatically affect your contractual rights or statutory protections.

78. Contact Information

If you have any questions concerning these Terms, your account, a Product, a Service, a payment, a copyright matter or a complaint, you may contact UOLLB through the contact information provided on our Site.

Our company details are:

Top Venture Ltd
Registered office: 128 City Road, London, United Kingdom EC1V 2NX
Email: law@uollb.com

79. Final Terms

By accessing or using the Site, purchasing Products or Services, creating an account or otherwise engaging with UOLLB, you acknowledge that you have read and understood these Terms and agree to comply with the provisions applicable to you.

These Terms are intended to establish clear rules governing the use of UOLLB's Site, Products and Services while preserving all mandatory rights granted to consumers and other users under applicable law.

UOLLB reserves all rights not expressly granted to you under these Terms.

If you do not agree to these Terms, you must not use the Site, Products or Services.